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From Asian handicap to wallet verification, the words on our sportsbook, casino lobby and account screens can stack up quickly. This glossary breaks each term down plainly so you can read odds, understand game mechanics and navigate your account with confidence. Availability of features depends on local law and eligible regions.
These are the six terms that appear most often across our slot rooms, live dealer tables and sportsbook. Read them once and the rest of the lobby makes more sense. Each definition stays plain — no jargon layered on top of jargon.
RTP is the percentage of total wagers a slot or table game pays back over a large number of rounds. A title with 96% RTP returns roughly 96 per hundred wagered across its statistical lifespan. RTP is shown only where the game or provider exposes it inside the lobby screen.
The house edge is the mathematical advantage the platform holds on every bet type. It is the mirror of RTP on casino games and is built into the odds on sports markets. A lower house edge means a smaller statistical gap between wager and return over time.
Volatility describes how a slot pays out — high volatility titles pay less frequently but can produce larger prize amounts per winning round, while low volatility titles pay smaller amounts more often. Check the game info card inside the lobby for a title's volatility rating.
Wager and turnover both refer to the total amount you stake over a session or a defined period. Turnover is the running total of bets placed. Some account conditions tie a requirement to a turnover amount; that amount is shown inside your account dashboard after login.
A jackpot is a game's top prize, triggered by specific rare symbol combinations or bonus round conditions as defined by the game's rules. It is a game mechanic term, not a platform promise. The trigger conditions for any jackpot feature are shown inside the game itself.
A live dealer game streams a real human dealer to your screen in real time. You place bets through the interface while the dealer manages cards, roulette wheels or dice physically. Pinoy Roulette Live is one example of this format available in our lobby.
Once the game basics are clear, the next layer is the language around sports odds, your e-wallet and account verification. These terms appear on the sportsbook screen, the deposit page and the KYC form. Knowing what they mean before you reach those screens removes friction from every step.
Asian handicap is a betting market that removes the draw outcome by giving one side a goal or point head-start. It is common in football and basketball markets, including PBA and NBA lines on our sportsbook. The handicap value is displayed next to each selection.
Over/under is a market where you bet on whether a combined stat — points scored, goals, corners — finishes above or below a line the sportsbook sets. The line is shown in the market itself. It does not require you to pick a match winner.
Rollover is the number of times you must wager an amount before it qualifies for withdrawal under a specific account condition. The rollover amount and any applicable games are listed in the condition details shown in your account dashboard after login.
An e-wallet is a digital account that holds a cash balance for online transactions. On phqq, Maya and GCash are e-wallet options available in the Philippines. Funds deposited via e-wallet land in your account wallet, and withdrawals return to the same channel.
KYC is the identity verification process required to confirm your account details before withdrawals or at account milestones. The documents accepted and the submission path are shown on the verification screen inside your account settings. Completion requirements depend on local law.
Decimal odds express the total return per unit staked, including your original stake. Odds of 2. 50 return 2. 50 for every 1. 00 wagered, meaning the profit is 1. 50. Our sportsbook displays decimal odds by default; the format can be changed in your account preferences.
Glossary terms are only useful when you can connect them to a specific screen or decision point. When you open Boxing World Titles Betting, the Asian handicap line sits next to the fighter name and the decimal odds sit to the right of it — those two terms work together on the same row.
The decimal odds column on Boxing World Titles Betting shows the total return multiplier per peso staked. Select a fighter, read the number, multiply by your stake — the result is your gross return if the selection wins. No extra formula needed.
Inside Sari-Sari Jackpot Slots, the game info panel labels the title's volatility tier. A high-volatility label means prize rounds arrive less often but tend to carry larger amounts. That information is set by the studio and shown inside the lobby card.
When a rollover condition is attached to a balance in your account, the dashboard displays the remaining wager amount and the eligible games. You see your progress update in real time after each qualifying bet round is settled.
The withdrawal screen checks your KYC status before processing. If verification is incomplete, the screen shows which documents are still pending and links directly to the upload form inside account settings. Completion requirements follow local law.
Terms group naturally by where you encounter them. Matching a term to the right section of the lobby — game room, sportsbook, wallet or account — means you spend less time second-guessing what a label means and more time making the choice you actually want to make.
RTP, volatility, bonus round, scatter, wild and jackpot all appear inside game cards and info panels. These are set by the studio — PG Soft, Pragmatic Play, Microgaming or PlayStar — and shown inside each title. The lobby filter row lets you sort by category.
Asian handicap, over/under, decimal odds, moneyline and match result are sportsbook terms. They appear next to each market selection on basketball, boxing and football lines. The sportsbook header row shows the format and lets you switch it in account preferences.
Deposit, withdrawal, e-wallet, Bank Transfer, Maya transfer and account wallet are the terms on the cashier screen. Each payment rail — GCash, Maya, Bank Transfer — has its own field set shown at the time of the transaction. No amounts are invented here.
KYC, rollover, turnover, session limit and account status are terms on your account dashboard and any active condition detail page. The current state of each is shown in your account dashboard after login. Conditions are only active when your account dashboard shows them.
A player who reads volatility correctly will pick a slot that matches how they want to play — steady small rounds or infrequent larger ones. A player who understands Asian handicap will read a basketball line without needing to guess what the plus or minus means next to a team. On the payment side, knowing the difference between an e-wallet and a Bank Transfer clears up why one deposit path has different fields from another. KYC is the one term that can delay a withdrawal if you have not addressed it in advance; checking your account settings before you want to withdraw is the practical takeaway.
Definitions tell you what a term means. These questions answer what to do with the feature the term describes — the account action, the screen to open, the step to take.
Open the game card and select the info icon. RTP is shown there only when the provider — PG Soft, Pragmatic Play, Microgaming or PlayStar — exposes it. Not every title displays a figure; that is set by the studio, not by phqq.
Go to your account preferences after logging in. The odds display setting is in the sportsbook section of preferences. Changes apply immediately across all open markets on the sportsbook screen. Basketball and boxing lines update to the new format without a page reload.
Your session turnover is listed in account history, accessible from the account menu. Each settled bet adds to the running total. If a rollover condition is active, the dashboard shows both the condition target and your current progress toward it.
The verification screen inside account settings lists the accepted documents and the upload fields. Requirements follow local law and vary by account milestone or withdrawal amount. Submit directly through the form shown there; phqq does not accept documents outside that path.
Yes. The cashier screen lets you choose any supported payment rail per transaction. Maya and Bank Transfer are both available for eligible Philippines accounts. Each transaction is recorded separately in your account history with the channel label shown next to it.
The amount is added directly to your account wallet once the round settles. Open the wallet section of your account menu to see the updated balance. The transaction entry shows the game title, round type and amount credited.
If a term on our platform does not match what this glossary describes, or if you reach a screen that uses language you have not seen before, our support team can walk you through it. Reach out through any of the channels below — describe the screen you are on and the term you are asking about, and the team will point you to the right step.
Open the chat icon on any lobby or account screen. Share the term or the screen name and the agent will explain what it means in context and, where relevant, show you the account step that follows.
Send a message describing the term or account action you need clarified. Include a screenshot if you can. The support team reviews account-specific queries and responds with the step shown in your account at that time.
The help section inside your account lists common term explanations alongside the feature they relate to. For wallet and payment queries — including GCash deposits, Maya transfers and Bank Transfer steps — the help section is the first place to check.